Privacy Policy

Last Updated: 28.10.2024

Maiya is a brand owned by Automating Health Ltd. and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information that we obtain about visitors to our website (https://maiya.org.uk/) and users of our services. It also outlines your rights in relation to the personal information we hold about you.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Information that can identify you as an individual, including but not limited to your name, email address, and contact information.
  • Technical Information: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, and pages you view.
  • Usage Data: Information about how you use our website and services, including referral sources, time spent on pages, and navigation paths.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, manage, and improve the services we offer through our website.
  • Communication: To respond to your enquiries, send updates, or provide you with information related to our services, including newsletters and promotional content (you can unsubscribe from marketing communications at any time).
  • Website Analytics: To monitor and analyse usage patterns on our website to enhance user experience.
  • Legal Compliance: To fulfil any legal obligations under applicable laws and regulations.

3. Legal Basis for Processing

We process your information based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your personal data.
  • Legitimate Interests: For our legitimate business interests, provided these do not override your rights and interests.
  • Contractual Necessity: When processing is necessary to fulfil a contract with you.
  • Legal Obligation: When processing is required by law.

4. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers who help us operate our website, analyse data, and deliver marketing communications. These providers are contractually obligated to protect your data.
  • Compliance with Law: Law enforcement agencies, regulatory bodies, or other parties when we are legally required to disclose information.

We will not sell or lease your personal information to third parties.

5. Data Security

We implement a variety of technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymise your information.

7. Your Rights

As a data subject under GDPR and the Data Protection Act 2018, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (right to be forgotten).
  • Restriction: Request restriction of data processing under certain conditions.
  • Data Portability: Request to receive your data in a commonly used format.
  • Object: Object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at [contact email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

9. Cookies

We use cookies and similar technologies to improve user experience on our website. For more details, please refer to our [Cookie Policy].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and if significant changes are made, we will provide a more prominent notice.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Automating Health Ltd.
Email: info@maiya.org.uk
Address: 28 Kenwood Park Road
Sheffield,
United Kingdom
S7 1NF