Accessibility statement for Maiya Web App

This accessibility statement applies to the Maiya Web App.

Using this website

This website is run by Automatic Health. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts

  • Zoom in up to 300% without the text spilling off the screen

  • Navigate most of the website using just a keyboard

  • Navigate most of the website using speech recognition software

  • Listen to most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some PDF documents may not be fully accessible to screen reader software.

  • Live chat functionality may not be fully compatible with screen readers.

  • Some elements may not have sufficient colour contrast.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: help@maiya.org.uk

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact with us: help@maiya.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Automating Health LTD is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Some images do not have appropriate alt text.

  • Some interactive elements do not have sufficient focus indicators.

We are working to fix these issues and will provide updates as improvements are made.

Disproportionate burden

At this time, we do not claim disproportionate burden for any accessibility issues.

What we’re doing to improve accessibility

We are actively working on improving the accessibility of our website by:

  • Conducting regular accessibility audits

  • Providing staff training on accessibility best practices

  • Fixing known issues based on user feedback

Preparation of this accessibility statement

This statement was prepared on [date]. It was last reviewed on [date].

This website was last tested on [date]. The test was carried out by 6B.

We tested a sample of pages that represent different functionalities of the website, including navigation, forms, and multimedia content.