---
title: Improving Patient Care and Reducing GP Appointments
description: "Transforming patient care with Maiya: Mr T's journey, optimising treatment of multiple conditions, reducing the number of GP visits and improving efficiency"
image: https://maiya.org.uk/hubfs/4951435.jpg
---

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Case Study

# Improving Patient Care and Reducing GP Appointments

Transforming patient care with Maiya: Mr T's journey, optimising treatment of multiple conditions, reducing the number of GP visits and improving efficiency

[Dr. Alex Rawlings](https://maiya.org.uk/blog/author/dr-alex-rawlings)

 Mar 5, 2024

---

Mr T is a **54-year-old** man with **hypertension, gout, epilepsy** and **chronic depression**. He takes **ramipril, Keppra, allopurinol** and **sertraline**.

 

His birthday is in **June** and he is called by the practice for a **blood pressure check** and **blood tests**.

 

In **September** he runs out of his **sertraline** and is called for a GP review.

 

In **December** his **Keppra** runs out and he has an **epilepsy review** with his GP. The GP realises his **allopurinol** **hasn’t been monitored**, as the **HCA** in the **summer** wasn’t aware that he needed this, so in **January** he has some more **blood tests**.

 

His **sertraline** is reviewed again by a GP in **February**.

With **Maiya’s** help the following year Mr T is invited in **August** and has **blood tests for ramipril and allopurinol**. He indicates that his **epilepsy** is well **controlled**, and his **depression** score (PHQ9) also shows he is **well controlled**.

 

The GP who signs off the review wishes him to be review in 6 months. In **February** is depression score shows moderate depression and Maiya arranges for him to have an appointment with a **mental health practitioner** (or PA).

 

**Maiya has reduced the number of HCA appointments by 1 (2->1), eliminated the need for a GP appointment at all saving 3 at the cost of an ARRS role**.

 

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